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Practice Manager: Client Portal for Paperless Medical Practice
Flutter, Dart
Django, Python
Firebase
Bitrise
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Flutter Project Development and Maintenance for a Seamless Mobile App Experience
Category
Mobile App Development for Streamlined Medical Practice Management
Project Goal
Our primary objective was to design and develop an innovative, user-friendly application that would revolutionize the way medical practices operate by transitioning them to a paperless environment. This comprehensive, all-in-one solution would serve as a doctor’s main assistant, streamlining various administrative tasks and improving overall practice efficiency. The application would facilitate efficient patient payment management, billing, debt tracking, appointment scheduling, and secure storage of electronic health records, among other features.
To achieve this ambitious goal, we set out to tackle several key challenges, including seamless integration of payment systems, the capability to generate detailed superbills, ensuring secure and long-term storage of payment history, and creating an intuitive user interface for both medical professionals and patients.
Ultimately, the project’s success would be measured not only by the app’s ability to efficiently manage administrative tasks but also by the satisfaction and positive feedback from its end-users: the medical professionals and their patients. By offering a secure, user-friendly, and easily accessible platform, our mission was to empower medical practitioners to provide better care and enhance the overall patient experience.
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Challenges
Seamless integration of payment systems
It was important to include various payment methods, to guarantee a smooth user experience. Debit/credit cards, digital wallets, and direct bank transfers were integrated into the application.
Capability to generate comprehensive superbills
Medical professionals needed a feature that would allow them to create detailed superbills, outlining all services rendered during a patient’s visit, including procedures, diagnoses, and applicable charges.
Ensuring secure and long-term storage of payment history
Protecting sensitive financial data and ensuring easy access to a patient’s payment history were vital components of the app.
Creating an intuitive user interface
To maximize user adoption and satisfaction, the application needed to be user-friendly, with a clean and modern design, suitable for medical professionals and patients alike.
Solutions
We developed a cutting-edge mobile app that not only met but exceeded our client’s expectations within the first month of its deployment. The Autopay module eliminated the need for manually reminding patients about payments or monitoring outstanding debts, as these processes were now automated. We also implemented an advanced security system to enable the secure integration of various payment systems, including bank card processing. Consequently, making payments became hassle-free and swift.
The app allows family members or even third parties to pay for a patient’s medical services, providing added convenience. Invoices, statements, and forms can be accessed and downloaded in a matter of seconds, with comprehensive payment history available for review at any time from the user’s smartphone.
To further promote the app, we offered a one-month trial period, during which medical practitioners could test its functionality. The feedback was overwhelmingly positive, with 80% of specialists giving the highest rating to the app’s debt management capabilities. Moreover, one in four doctors expressed their readiness to replace paper invoices with electronic ones within a month. Patients also greatly appreciated the app, as about 90% of them were able to pay their bills within two minutes of setting up the app, without requiring any additional assistance.